tag:status.jam.dev,2005:/history Jam Status - Incident history 2026-07-16T21:25:48.722+00:00 Jam tag:status.jam.dev,2005:Incident/cmro0qawp037n0zlk8bof8lsg 2026-07-16T21:25:48.722+00:00 2026-07-16T23:43:34.852+00:00 Jam upload delays Type: Incident

Affected Components: Website, Chrome extension

Jul 16, 23:43:34 GMT+0
Resolved - This incident has been resolved..

Jul 16, 21:25:48 GMT+0
Resolved - We are currently investigating an incident where Jam uploads are backed up and taking a long time to upload to the dashboard. The jams are saved and stored, but our queue of uploads is backed up..

]]> tag:status.jam.dev,2005:Incident/cmnyq9k2i00exaqz43sdzffaj 2026-04-14T14:39:28.879+00:00 2026-04-15T08:19:36.926+00:00 Issue with Jam extension loading. Type: Incident

Duration: 17 hours and 40 minutes

Affected Components: Chrome extension

Apr 15, 08:19:36 GMT+0
Resolved - The issue is resolved, the fix is implemented on the latest extension version (5.61.3). .

Apr 14, 17:43:32 GMT+0
Identified - The incident involving the extension not loading properly has been resolved. Please upgrade to extension version `5.61.3.`.

Apr 14, 14:39:28 GMT+0
Identified - We have identified an issue where the Jam extension does not load after the recent Chromium update. We are currently working on a fix. .

]]> tag:status.jam.dev,2005:Incident/cmi4qeqsn004hi1uvx1r4vksm 2025-11-18T15:31:55.159+00:00 2025-11-18T16:26:38.333+00:00 Intermittent errors on Jam due to the Cloudflare outage Type: Incident

Duration: 55 minutes

Affected Components: Website, API, Linear integration, Instant replay, Slack integration, GitHub integration, Screenshot, Azure Integration, Jira integration, Chrome extension, Asana integration, SSO, Video

Nov 18, 16:26:38 GMT+0
Resolved - This incident has been resolved. We are no longer seeing degraded performance or outages due to the cloud flare outage. Jam should be operating as expected..

Nov 18, 15:31:55 GMT+0
Identified - We are currently experiencing some intermittent errors with Jam due to the global cloudflare outage. We are currently monitoring the situation and will update this page once it is completely resolved..

]]> tag:status.jam.dev,2005:Incident/cmg9vfpl101dx12efvw4wiwec 2025-10-02T20:32:04.949+00:00 2025-10-02T22:18:38.343+00:00 System issue affecting access to certain features Type: Incident

Duration: 1 hour and 47 minutes

Affected Components: API

Oct 2, 22:18:38 GMT+0
Resolved - This incident has been resolved..

Oct 2, 21:51:22 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 2, 21:50:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 2, 20:32:21 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 2, 20:32:04 GMT+0
Investigating - We are currently investigating an outage using the Intercom integration. .

]]> tag:status.jam.dev,2005:Incident/cmex3e36m005ze1coq0p0n5h7 2025-08-29T17:14:03.395+00:00 2025-08-29T18:54:22.477+00:00 Login page issue causing Jam not to load. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: Instant replay, GitHub integration, Website, Asana integration, Linear integration, Jira integration, Slack integration, Video, Screenshot, Azure Integration, Chrome extension, API, SSO

Aug 29, 18:54:22 GMT+0
Resolved - This incident has been resolved, and we will continue to monitor..

Aug 29, 18:15:48 GMT+0
Monitoring - We have implemented a fix and Jam should be operational again. We will continue to monitor the situation.

Aug 29, 18:15:10 GMT+0
Resolved - This incident has been resolved and we are monitoring for any changes. .

Aug 29, 17:14:03 GMT+0
Identified - We are currently investigating this incident. Users will not be able to login at this time. We are hoping this will be resolved quickly..

]]> tag:status.jam.dev,2005:Incident/cmdng3sya000dypialf6uhzsx 2025-07-28T18:32:33.239+00:00 2025-07-28T19:00:51.678+00:00 Issues with SSO users Type: Incident

Duration: 28 minutes

Affected Components: SSO

Jul 28, 19:00:51 GMT+0
Resolved - This incident has been resolved..

Jul 28, 18:32:33 GMT+0
Identified - There is an issue impacting our SSO users. We have identified the cause and a fix is currently being implemented..

]]> tag:status.jam.dev,2005:Incident/cmbtp4ljx0001e5mydsirh1le 2025-06-12T18:12:19.793+00:00 2025-06-12T21:22:12.978+00:00 Our cloud provider is having an incident and jam is affected. Type: Incident

Duration: 3 hours and 10 minutes

Affected Components: Website, API

Jun 12, 21:22:12 GMT+0
Resolved - This incident has been resolved..

Jun 12, 18:12:19 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cm6qpcoar000fzns6nqsnn8js 2025-02-04T16:36:46.519+00:00 2025-02-04T19:37:45.681+00:00 Service is Degraded Type: Incident

Duration: 3 hours and 1 minute

Affected Components: Video, Chrome extension

Feb 4, 19:37:45 GMT+0
Resolved - This incident has been resolved..

Feb 4, 16:36:46 GMT+0
Identified - Service is degraded and videos may be delayed to load on the dashboard. No recorded videos are lost. Posting while using integrations may also be affected. .

]]> tag:status.jam.dev,2005:Incident/clzhcg5iq123512ilo6i677qk1w 2024-08-05T18:47:33.472+00:00 2024-08-05T20:59:25.932+00:00 Azure service degradation Type: Incident

Duration: 2 hours and 12 minutes

Affected Components: Azure Integration

Aug 5, 20:59:25 GMT+0
Resolved - This incident has been resolved..

Aug 5, 18:47:33 GMT+0
Identified - Due to an issue with third-party API, users can experience slow performance creating Azure integrations. We're aware of the issue. <https://azure.status.microsoft/en-us/status>.

]]> tag:status.jam.dev,2005:Incident/clzbegxog98504hln0m8b7ek1i 2024-08-01T14:57:40.122+00:00 2024-08-01T14:57:40.122+00:00 Asana service degradation Type: Incident

Affected Components: Asana integration

Aug 1, 14:57:40 GMT+0
Resolved - This incident has been resolved..

Aug 1, 14:57:40 GMT+0
Resolved - Due to an issue with third-party API, users can experience slow performance creating Asana integrations. We're aware of the issue. You can check here for status updates: <https://status.asana.com/>.

]]> tag:status.jam.dev,2005:Incident/clz0443o3178287holl92mza0vw 2024-07-24T17:22:17.232+00:00 2024-07-24T23:14:36.948+00:00 Linear service degradation Type: Incident

Duration: 5 hours and 52 minutes

Affected Components: Linear integration

Jul 24, 23:14:36 GMT+0
Resolved - Linear is reporting this incident has been resolved. .

Jul 24, 17:22:17 GMT+0
Investigating - Due to an issue with third-party API, users can experience slow performance creating Linear integrations. We're aware of the issue. You can check here for status updates: <https://linearstatus.com/>.

]]> tag:status.jam.dev,2005:Incident/clto7imor29818b2ofrx2u7zla 2024-03-12T10:05:48.294+00:00 2024-03-12T10:13:04.372+00:00 The Jam API is experiencing intermittent failures. Type: Incident

Duration: 7 minutes

Affected Components: Video, Instant replay, GitHub integration, Slack integration, Website, Asana integration, API, Linear integration, Screenshot, Jira integration

Mar 12, 10:13:04 GMT+0
Resolved - This incident has been resolved..

Mar 12, 10:05:48 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/clr7xitbn19581btoaru1ebywb 2024-01-10T15:22:16.921+00:00 2024-01-10T15:37:10.951+00:00 Customers will experience issue saving Jams and visiting the dashboard. Type: Incident

Duration: 15 minutes

Affected Components: Video, Instant replay, GitHub integration, Slack integration, Website, Asana integration, API, Linear integration, Screenshot, Jira integration

Jan 10, 15:37:10 GMT+0
Resolved - This incident has been resolved..

Jan 10, 15:22:16 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cloh9vyon11266blooisa4mllz 2023-11-02T14:19:14.029+00:00 2023-11-04T00:54:54.411+00:00 Issues streaming Jam videos as our cloud provider is experiencing downtime Type: Incident

Duration: 1 day, 10 hours and 36 minutes

Affected Components: Video, Linear integration, Slack integration, GitHub integration, Asana integration, Jira integration

Nov 4, 00:54:54 GMT+0
Resolved - This incident has been resolved..

Nov 3, 12:18:35 GMT+0
Identified - Our cloud provider is experiencing downtime, causing issues streaming Jam videos. Integrating new Jams with 3rd party services is impacted at the moment. .

Nov 2, 19:36:31 GMT+0
Identified - Our cloud provider is experiencing partial outage..

Nov 2, 14:39:59 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 2, 14:19:14 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/clodbx8ac67527bpolqi1yhg5z 2023-10-30T20:05:07.982+00:00 2023-10-30T20:31:30.305+00:00 Customers will experience issue saving Jams and visiting the dashboard. Type: Incident

Duration: 26 minutes

Affected Components: Website

Oct 30, 20:31:30 GMT+0
Resolved - This incident has been resolved..

Oct 30, 20:19:57 GMT+0
Monitoring - Our third-party provider released a fix and now monitoring the updates. Users should be able to create Jams and visit the Jam dashboard. .

Oct 30, 20:05:07 GMT+0
Investigating - We are currently investigating this incident that was caused by one of our third-party providers. This is affecting our users who are trying to save new Jams or visiting the Jam dashboard. .

]]> tag:status.jam.dev,2005:Incident/cln99fdkt76718b7oipa9bydhf 2023-10-02T19:04:29.114+00:00 2023-10-02T19:18:52.358+00:00 Issue uploading video and instant replay Type: Incident

Duration: 14 minutes

Affected Components: Video, Screenshot, Instant replay

Oct 2, 19:18:52 GMT+0
Resolved - This incident has been resolved..

Oct 2, 19:04:29 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cln4tkr6h397685d2o6w6k5sd68 2023-09-29T16:29:41.414+00:00 2023-09-29T16:57:52.188+00:00 Issue uploading video and instant replay Type: Incident

Duration: 28 minutes

Affected Components: Video, Instant replay

Sep 29, 16:57:52 GMT+0
Resolved - This incident has been resolved..

Sep 29, 16:29:41 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cln0eps4534433bsodqtkr7jas 2023-09-26T14:22:36.734+00:00 2023-09-26T16:58:38.647+00:00 Intermittent issues with third-party provider Type: Incident

Duration: 2 hours and 36 minutes

Affected Components: API

Sep 26, 16:58:38 GMT+0
Resolved - The third-party provider is still having intermittent issues but Jam is stable. .

Sep 26, 14:22:36 GMT+0
Monitoring - A third-party provider of Jam is having an incident related to network issues. This is affecting Jam's API intermittently. Our engineering team is closely monitoring this incident. .

]]> tag:status.jam.dev,2005:Incident/cllgnlgsf0699bcolspdpdr8k 2023-08-18T13:56:05.759+00:00 2023-08-18T15:49:21.607+00:00 The Jam API is experiencing intermittent failures. Type: Incident

Duration: 1 hour and 53 minutes

Affected Components: Video, Screenshot, Instant replay, Linear integration, Slack integration, GitHub integration, Website, API, Asana integration, Jira integration

Aug 18, 15:49:21 GMT+0
Resolved - This incident has been resolved..

Aug 18, 13:56:05 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cllghg9lx11414blmx2vgrwyl5 2023-08-18T11:04:05.140+00:00 2023-08-18T14:24:19.052+00:00 Issue uploading video and instant replay Type: Incident

Duration: 3 hours and 20 minutes

Affected Components: Video, Instant replay

Aug 18, 14:24:19 GMT+0
Resolved - This incident has been resolved..

Aug 18, 13:54:23 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 18, 11:04:05 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.jam.dev,2005:Incident/cljeie9z7118535csod1tkadsu8 2023-06-27T16:35:35.314+00:00 2023-06-27T16:35:35.314+00:00 The Jam API is experiencing intermittent failures. Type: Incident

Affected Components: API

Jun 27, 16:35:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.jam.dev,2005:Incident/clivulosw10709x6oiczotovpe 2023-06-14T15:09:39.791+00:00 2023-06-14T15:23:39.457+00:00 Issue creating Jams Type: Incident

Duration: 13 minutes

Jun 14, 15:23:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 14, 15:23:00 GMT+0
Resolved - This incident has been resolved..

Jun 14, 15:09:39 GMT+0
Investigating - We are currently investigating this incident. .

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