Jam Status - Incident history https://status.jam.dev Jam Thu, 16 Jul 2026 21:25:48 +0000 Jam upload delays Type: Incident Affected Components: Website, Chrome extension Jul 16, 23:43:34 GMT+0 - Resolved - This incident has been resolved. Jul 16, 21:25:48 GMT+0 - Resolved - We are currently investigating an incident where Jam uploads are backed up and taking a long time to upload to the dashboard. The jams are saved and stored, but our queue of uploads is backed up. Type: Incident

Affected Components: ,

Jul 16, 23:43:34 GMT+0
Resolved - This incident has been resolved..

Jul 16, 21:25:48 GMT+0
Resolved - We are currently investigating an incident where Jam uploads are backed up and taking a long time to upload to the dashboard. The jams are saved and stored, but our queue of uploads is backed up..

]]> Thu, 16 Jul 2026 21:25:48 +0000 https://status.jam.dev/incident/cmro0qawp037n0zlk8bof8lsg https://status.jam.dev/incident/cmro0qawp037n0zlk8bof8lsg Issue with Jam extension loading. Type: Incident Duration: 17 hours and 40 minutes Affected Components: Chrome extension Apr 15, 08:19:36 GMT+0 - Resolved - The issue is resolved, the fix is implemented on the latest extension version (5.61.3). Apr 14, 17:43:32 GMT+0 - Identified - The incident involving the extension not loading properly has been resolved. Please upgrade to extension version `5.61.3.` Apr 14, 14:39:28 GMT+0 - Identified - We have identified an issue where the Jam extension does not load after the recent Chromium update. We are currently working on a fix. Type: Incident

Duration: 17 hours and 40 minutes

Affected Components:

Apr 15, 08:19:36 GMT+0
Resolved - The issue is resolved, the fix is implemented on the latest extension version (5.61.3). .

Apr 14, 17:43:32 GMT+0
Identified - The incident involving the extension not loading properly has been resolved. Please upgrade to extension version `5.61.3.`.

Apr 14, 14:39:28 GMT+0
Identified - We have identified an issue where the Jam extension does not load after the recent Chromium update. We are currently working on a fix. .

]]> Tue, 14 Apr 2026 14:39:28 +0000 https://status.jam.dev/incident/cmnyq9k2i00exaqz43sdzffaj https://status.jam.dev/incident/cmnyq9k2i00exaqz43sdzffaj Intermittent errors on Jam due to the Cloudflare outage Type: Incident Duration: 55 minutes Affected Components: Website, API, Linear integration, Instant replay, Slack integration, GitHub integration, Screenshot, Azure Integration, Jira integration, Chrome extension, Asana integration, SSO, Video Nov 18, 16:26:38 GMT+0 - Resolved - This incident has been resolved. We are no longer seeing degraded performance or outages due to the cloud flare outage. Jam should be operating as expected. Nov 18, 15:31:55 GMT+0 - Identified - We are currently experiencing some intermittent errors with Jam due to the global cloudflare outage. We are currently monitoring the situation and will update this page once it is completely resolved. Type: Incident

Duration: 55 minutes

Affected Components: , , , , , , , , , , , ,

Nov 18, 16:26:38 GMT+0
Resolved - This incident has been resolved. We are no longer seeing degraded performance or outages due to the cloud flare outage. Jam should be operating as expected..

Nov 18, 15:31:55 GMT+0
Identified - We are currently experiencing some intermittent errors with Jam due to the global cloudflare outage. We are currently monitoring the situation and will update this page once it is completely resolved..

]]> Tue, 18 Nov 2025 15:31:55 +0000 https://status.jam.dev/incident/cmi4qeqsn004hi1uvx1r4vksm https://status.jam.dev/incident/cmi4qeqsn004hi1uvx1r4vksm System issue affecting access to certain features Type: Incident Duration: 1 hour and 47 minutes Affected Components: API Oct 2, 22:18:38 GMT+0 - Resolved - This incident has been resolved. Oct 2, 21:51:22 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 2, 21:50:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 2, 20:32:21 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 2, 20:32:04 GMT+0 - Investigating - We are currently investigating an outage using the Intercom integration. Type: Incident

Duration: 1 hour and 47 minutes

Affected Components:

Oct 2, 22:18:38 GMT+0
Resolved - This incident has been resolved..

Oct 2, 21:51:22 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 2, 21:50:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 2, 20:32:21 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 2, 20:32:04 GMT+0
Investigating - We are currently investigating an outage using the Intercom integration. .

]]> Thu, 2 Oct 2025 20:32:04 +0000 https://status.jam.dev/incident/cmg9vfpl101dx12efvw4wiwec https://status.jam.dev/incident/cmg9vfpl101dx12efvw4wiwec Login page issue causing Jam not to load. Type: Incident Duration: 1 hour and 40 minutes Affected Components: Instant replay, GitHub integration, Website, Asana integration, Linear integration, Jira integration, Slack integration, Video, Screenshot, Azure Integration, Chrome extension, API, SSO Aug 29, 18:54:22 GMT+0 - Resolved - This incident has been resolved, and we will continue to monitor. Aug 29, 18:15:48 GMT+0 - Monitoring - We have implemented a fix and Jam should be operational again. We will continue to monitor the situation Aug 29, 18:15:10 GMT+0 - Resolved - This incident has been resolved and we are monitoring for any changes. Aug 29, 17:14:03 GMT+0 - Identified - We are currently investigating this incident. Users will not be able to login at this time. We are hoping this will be resolved quickly. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: , , , , , , , , , , , ,

Aug 29, 18:54:22 GMT+0
Resolved - This incident has been resolved, and we will continue to monitor..

Aug 29, 18:15:48 GMT+0
Monitoring - We have implemented a fix and Jam should be operational again. We will continue to monitor the situation.

Aug 29, 18:15:10 GMT+0
Resolved - This incident has been resolved and we are monitoring for any changes. .

Aug 29, 17:14:03 GMT+0
Identified - We are currently investigating this incident. Users will not be able to login at this time. We are hoping this will be resolved quickly..

]]> Fri, 29 Aug 2025 17:14:03 +0000 https://status.jam.dev/incident/cmex3e36m005ze1coq0p0n5h7 https://status.jam.dev/incident/cmex3e36m005ze1coq0p0n5h7 Issues with SSO users Type: Incident Duration: 28 minutes Affected Components: SSO Jul 28, 19:00:51 GMT+0 - Resolved - This incident has been resolved. Jul 28, 18:32:33 GMT+0 - Identified - There is an issue impacting our SSO users. We have identified the cause and a fix is currently being implemented. Type: Incident

Duration: 28 minutes

Affected Components:

Jul 28, 19:00:51 GMT+0
Resolved - This incident has been resolved..

Jul 28, 18:32:33 GMT+0
Identified - There is an issue impacting our SSO users. We have identified the cause and a fix is currently being implemented..

]]> Mon, 28 Jul 2025 18:32:33 +0000 https://status.jam.dev/incident/cmdng3sya000dypialf6uhzsx https://status.jam.dev/incident/cmdng3sya000dypialf6uhzsx Our cloud provider is having an incident and jam is affected. Type: Incident Duration: 3 hours and 10 minutes Affected Components: Website, API Jun 12, 21:22:12 GMT+0 - Resolved - This incident has been resolved. Jun 12, 18:12:19 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 10 minutes

Affected Components: ,

Jun 12, 21:22:12 GMT+0
Resolved - This incident has been resolved..

Jun 12, 18:12:19 GMT+0
Investigating - We are currently investigating this incident..

]]> Thu, 12 Jun 2025 18:12:19 +0000 https://status.jam.dev/incident/cmbtp4ljx0001e5mydsirh1le https://status.jam.dev/incident/cmbtp4ljx0001e5mydsirh1le Service is Degraded Type: Incident Duration: 3 hours and 1 minute Affected Components: Video, Chrome extension Feb 4, 19:37:45 GMT+0 - Resolved - This incident has been resolved. Feb 4, 16:36:46 GMT+0 - Identified - Service is degraded and videos may be delayed to load on the dashboard. No recorded videos are lost. Posting while using integrations may also be affected. Type: Incident

Duration: 3 hours and 1 minute

Affected Components: ,

Feb 4, 19:37:45 GMT+0
Resolved - This incident has been resolved..

Feb 4, 16:36:46 GMT+0
Identified - Service is degraded and videos may be delayed to load on the dashboard. No recorded videos are lost. Posting while using integrations may also be affected. .

]]> Tue, 4 Feb 2025 16:36:46 +0000 https://status.jam.dev/incident/cm6qpcoar000fzns6nqsnn8js https://status.jam.dev/incident/cm6qpcoar000fzns6nqsnn8js Azure service degradation Type: Incident Duration: 2 hours and 12 minutes Affected Components: Azure Integration Aug 5, 20:59:25 GMT+0 - Resolved - This incident has been resolved. Aug 5, 18:47:33 GMT+0 - Identified - Due to an issue with third-party API, users can experience slow performance creating Azure integrations. We're aware of the issue. <https://azure.status.microsoft/en-us/status> Type: Incident

Duration: 2 hours and 12 minutes

Affected Components:

Aug 5, 20:59:25 GMT+0
Resolved - This incident has been resolved..

Aug 5, 18:47:33 GMT+0
Identified - Due to an issue with third-party API, users can experience slow performance creating Azure integrations. We're aware of the issue. <https://azure.status.microsoft/en-us/status>.

]]> Mon, 5 Aug 2024 18:47:33 +0000 https://status.jam.dev/incident/clzhcg5iq123512ilo6i677qk1w https://status.jam.dev/incident/clzhcg5iq123512ilo6i677qk1w Asana service degradation Type: Incident Affected Components: Asana integration Aug 1, 14:57:40 GMT+0 - Resolved - This incident has been resolved. Aug 1, 14:57:40 GMT+0 - Resolved - Due to an issue with third-party API, users can experience slow performance creating Asana integrations. We're aware of the issue. You can check here for status updates: <https://status.asana.com/> Type: Incident

Affected Components:

Aug 1, 14:57:40 GMT+0
Resolved - This incident has been resolved..

Aug 1, 14:57:40 GMT+0
Resolved - Due to an issue with third-party API, users can experience slow performance creating Asana integrations. We're aware of the issue. You can check here for status updates: <https://status.asana.com/>.

]]> Thu, 1 Aug 2024 14:57:40 +0000 https://status.jam.dev/incident/clzbegxog98504hln0m8b7ek1i https://status.jam.dev/incident/clzbegxog98504hln0m8b7ek1i Linear service degradation Type: Incident Duration: 5 hours and 52 minutes Affected Components: Linear integration Jul 24, 23:14:36 GMT+0 - Resolved - Linear is reporting this incident has been resolved. Jul 24, 17:22:17 GMT+0 - Investigating - Due to an issue with third-party API, users can experience slow performance creating Linear integrations. We're aware of the issue. You can check here for status updates: <https://linearstatus.com/> Type: Incident

Duration: 5 hours and 52 minutes

Affected Components:

Jul 24, 23:14:36 GMT+0
Resolved - Linear is reporting this incident has been resolved. .

Jul 24, 17:22:17 GMT+0
Investigating - Due to an issue with third-party API, users can experience slow performance creating Linear integrations. We're aware of the issue. You can check here for status updates: <https://linearstatus.com/>.

]]> Wed, 24 Jul 2024 17:22:17 +0000 https://status.jam.dev/incident/clz0443o3178287holl92mza0vw https://status.jam.dev/incident/clz0443o3178287holl92mza0vw The Jam API is experiencing intermittent failures. Type: Incident Duration: 7 minutes Affected Components: Video, Instant replay, GitHub integration, Slack integration, Website, Asana integration, API, Linear integration, Screenshot, Jira integration Mar 12, 10:13:04 GMT+0 - Resolved - This incident has been resolved. Mar 12, 10:05:48 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 7 minutes

Affected Components: , , , , , , , , ,

Mar 12, 10:13:04 GMT+0
Resolved - This incident has been resolved..

Mar 12, 10:05:48 GMT+0
Investigating - We are currently investigating this incident..

]]> Tue, 12 Mar 2024 10:05:48 +0000 https://status.jam.dev/incident/clto7imor29818b2ofrx2u7zla https://status.jam.dev/incident/clto7imor29818b2ofrx2u7zla Customers will experience issue saving Jams and visiting the dashboard. Type: Incident Duration: 15 minutes Affected Components: Video, Instant replay, GitHub integration, Slack integration, Website, Asana integration, API, Linear integration, Screenshot, Jira integration Jan 10, 15:37:10 GMT+0 - Resolved - This incident has been resolved. Jan 10, 15:22:16 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 15 minutes

Affected Components: , , , , , , , , ,

Jan 10, 15:37:10 GMT+0
Resolved - This incident has been resolved..

Jan 10, 15:22:16 GMT+0
Investigating - We are currently investigating this incident..

]]> Wed, 10 Jan 2024 15:22:16 +0000 https://status.jam.dev/incident/clr7xitbn19581btoaru1ebywb https://status.jam.dev/incident/clr7xitbn19581btoaru1ebywb Issues streaming Jam videos as our cloud provider is experiencing downtime Type: Incident Duration: 1 day, 10 hours and 36 minutes Affected Components: Video, Linear integration, Slack integration, GitHub integration, Asana integration, Jira integration Nov 4, 00:54:54 GMT+0 - Resolved - This incident has been resolved. Nov 3, 12:18:35 GMT+0 - Identified - Our cloud provider is experiencing downtime, causing issues streaming Jam videos. Integrating new Jams with 3rd party services is impacted at the moment. Nov 2, 19:36:31 GMT+0 - Identified - Our cloud provider is experiencing partial outage. Nov 2, 14:39:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 2, 14:19:14 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 day, 10 hours and 36 minutes

Affected Components: , , , , ,

Nov 4, 00:54:54 GMT+0
Resolved - This incident has been resolved..

Nov 3, 12:18:35 GMT+0
Identified - Our cloud provider is experiencing downtime, causing issues streaming Jam videos. Integrating new Jams with 3rd party services is impacted at the moment. .

Nov 2, 19:36:31 GMT+0
Identified - Our cloud provider is experiencing partial outage..

Nov 2, 14:39:59 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 2, 14:19:14 GMT+0
Investigating - We are currently investigating this incident..

]]> Thu, 2 Nov 2023 14:19:14 +0000 https://status.jam.dev/incident/cloh9vyon11266blooisa4mllz https://status.jam.dev/incident/cloh9vyon11266blooisa4mllz Customers will experience issue saving Jams and visiting the dashboard. Type: Incident Duration: 26 minutes Affected Components: Website Oct 30, 20:31:30 GMT+0 - Resolved - This incident has been resolved. Oct 30, 20:19:57 GMT+0 - Monitoring - Our third-party provider released a fix and now monitoring the updates. Users should be able to create Jams and visit the Jam dashboard. Oct 30, 20:05:07 GMT+0 - Investigating - We are currently investigating this incident that was caused by one of our third-party providers. This is affecting our users who are trying to save new Jams or visiting the Jam dashboard. Type: Incident

Duration: 26 minutes

Affected Components:

Oct 30, 20:31:30 GMT+0
Resolved - This incident has been resolved..

Oct 30, 20:19:57 GMT+0
Monitoring - Our third-party provider released a fix and now monitoring the updates. Users should be able to create Jams and visit the Jam dashboard. .

Oct 30, 20:05:07 GMT+0
Investigating - We are currently investigating this incident that was caused by one of our third-party providers. This is affecting our users who are trying to save new Jams or visiting the Jam dashboard. .

]]> Mon, 30 Oct 2023 20:05:07 +0000 https://status.jam.dev/incident/clodbx8ac67527bpolqi1yhg5z https://status.jam.dev/incident/clodbx8ac67527bpolqi1yhg5z Issue uploading video and instant replay Type: Incident Duration: 14 minutes Affected Components: Video, Screenshot, Instant replay Oct 2, 19:18:52 GMT+0 - Resolved - This incident has been resolved. Oct 2, 19:04:29 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 14 minutes

Affected Components: , ,

Oct 2, 19:18:52 GMT+0
Resolved - This incident has been resolved..

Oct 2, 19:04:29 GMT+0
Investigating - We are currently investigating this incident..

]]> Mon, 2 Oct 2023 19:04:29 +0000 https://status.jam.dev/incident/cln99fdkt76718b7oipa9bydhf https://status.jam.dev/incident/cln99fdkt76718b7oipa9bydhf Issue uploading video and instant replay Type: Incident Duration: 28 minutes Affected Components: Video, Instant replay Sep 29, 16:57:52 GMT+0 - Resolved - This incident has been resolved. Sep 29, 16:29:41 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 28 minutes

Affected Components: ,

Sep 29, 16:57:52 GMT+0
Resolved - This incident has been resolved..

Sep 29, 16:29:41 GMT+0
Investigating - We are currently investigating this incident..

]]> Fri, 29 Sep 2023 16:29:41 +0000 https://status.jam.dev/incident/cln4tkr6h397685d2o6w6k5sd68 https://status.jam.dev/incident/cln4tkr6h397685d2o6w6k5sd68 Intermittent issues with third-party provider Type: Incident Duration: 2 hours and 36 minutes Affected Components: API Sep 26, 16:58:38 GMT+0 - Resolved - The third-party provider is still having intermittent issues but Jam is stable. Sep 26, 14:22:36 GMT+0 - Monitoring - A third-party provider of Jam is having an incident related to network issues. This is affecting Jam's API intermittently. Our engineering team is closely monitoring this incident. Type: Incident

Duration: 2 hours and 36 minutes

Affected Components:

Sep 26, 16:58:38 GMT+0
Resolved - The third-party provider is still having intermittent issues but Jam is stable. .

Sep 26, 14:22:36 GMT+0
Monitoring - A third-party provider of Jam is having an incident related to network issues. This is affecting Jam's API intermittently. Our engineering team is closely monitoring this incident. .

]]> Tue, 26 Sep 2023 14:22:36 +0000 https://status.jam.dev/incident/cln0eps4534433bsodqtkr7jas https://status.jam.dev/incident/cln0eps4534433bsodqtkr7jas The Jam API is experiencing intermittent failures. Type: Incident Duration: 1 hour and 53 minutes Affected Components: Video, Screenshot, Instant replay, Linear integration, Slack integration, GitHub integration, Website, API, Asana integration, Jira integration Aug 18, 15:49:21 GMT+0 - Resolved - This incident has been resolved. Aug 18, 13:56:05 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 53 minutes

Affected Components: , , , , , , , , ,

Aug 18, 15:49:21 GMT+0
Resolved - This incident has been resolved..

Aug 18, 13:56:05 GMT+0
Investigating - We are currently investigating this incident..

]]> Fri, 18 Aug 2023 13:56:05 +0000 https://status.jam.dev/incident/cllgnlgsf0699bcolspdpdr8k https://status.jam.dev/incident/cllgnlgsf0699bcolspdpdr8k Issue uploading video and instant replay Type: Incident Duration: 3 hours and 20 minutes Affected Components: Video, Instant replay Aug 18, 14:24:19 GMT+0 - Resolved - This incident has been resolved. Aug 18, 13:54:23 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 18, 11:04:05 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 20 minutes

Affected Components: ,

Aug 18, 14:24:19 GMT+0
Resolved - This incident has been resolved..

Aug 18, 13:54:23 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 18, 11:04:05 GMT+0
Investigating - We are currently investigating this incident..

]]> Fri, 18 Aug 2023 11:04:05 +0000 https://status.jam.dev/incident/cllghg9lx11414blmx2vgrwyl5 https://status.jam.dev/incident/cllghg9lx11414blmx2vgrwyl5 The Jam API is experiencing intermittent failures. Type: Incident Affected Components: API Jun 27, 16:35:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

Jun 27, 16:35:35 GMT+0
Resolved - This incident has been resolved..

]]> Tue, 27 Jun 2023 16:35:35 +0000 https://status.jam.dev/incident/cljeie9z7118535csod1tkadsu8 https://status.jam.dev/incident/cljeie9z7118535csod1tkadsu8 Issue creating Jams Type: Incident Duration: 13 minutes Jun 14, 15:23:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 14, 15:23:00 GMT+0 - Resolved - This incident has been resolved. Jun 14, 15:09:39 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 13 minutes

Jun 14, 15:23:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 14, 15:23:00 GMT+0
Resolved - This incident has been resolved..

Jun 14, 15:09:39 GMT+0
Investigating - We are currently investigating this incident. .

]]> Wed, 14 Jun 2023 15:09:39 +0000 https://status.jam.dev/incident/clivulosw10709x6oiczotovpe https://status.jam.dev/incident/clivulosw10709x6oiczotovpe