Jam - System issue affecting access to certain features – Incident details

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System issue affecting access to certain features

Resolved1 hour 46 minutes

Affected

API

Major outage from 8:32 PM to 8:32 PM, Partial outage from 8:32 PM to 9:51 PM, Under maintenance from 9:51 PM to 10:18 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC
    We implemented a fix and are currently monitoring the result.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating an outage using the Intercom integration.